Adapting 20 Keys to General Practice or PPORGP (Practical Program of Revolutions in General Practice)
The 20 Keys for General Practice are
Key 1 – Cleaning and Organising
Key 2 –Rationalising the system/ Management of Objectives (For managers)
Key 3 – Small Group Activities
Key 5 – Quick Changeover Systems
Key 6 – Value Analysis of Practice Operations
Key 9 – Maintaining Machines and Equipment
Key 10 – Work Floor Time Policies
Key 11 – Quality Assurance System
Key 12 – Developing External Services
Key 13 – Eliminating waste with a Treasure Mountain Map
Key 14 – Empowering Employees to make improvements
Key 15 – Skills Versatility and Cross Training
Key 16 – Workload Management and Scheduling
Key 18 – Artificial Intelligence
Key 19 – Conserving Energy and Materials
Key 20 – Leading technology, site technology
Other actions identified for implementation of the process or improvements already identified.
- Simplify protocols, distill them till they are set in stages, have separate document to state why they are important but no more than that
- Process mapping.
- Grouping work to maximise contact with services
- Recreate the 20 key relations diagram
- Ask all employees to score each key 1 to 20
- Input these into the radar diagram to identify improvement areas.
- Recreate 5S audit sheet
Below is the 20 Keys Diagram for PPORPP
