Huddles are a specific type of small group activity. They are short, 10 to 20 minute meeting. They are for non management staff to raise issues. They are not for management to pass down requests or directives. As many staff as possible should attend and management should encourage attendance. There needs to be a method of suggesting topics be it an online form or a suggestion box.

Huddles should be held once or twice a week. After the huddle minutes are published. There should be a ‘you said we did’ board in visible space. This shows staff issues raised are actioned and this encourages further engagement.